Insights · Process & decisions

Project changing? How to notify your cover

The schedule slips, the client adds scope, material prices move – the construction project is alive, and that's normal. On the cover side, one thing isn't normal: if the insurer hears about all this for the first time at claim stage. Change notification isn't bureaucracy, it's cover maintenance – and the good news is, once it's a routine, it's a matter of minutes.

In brief:
  • What typically needs reporting: a slipping deadline, a rise in value, a change in technical content, a new risk element.
  • The timing rule: before the change takes effect – an extension before the policy expires.
  • The typical consequence of an unreported change: a loss outside cover, or a proportional (average) settlement.
  • The routine: tied to project-control events, with one person responsible.

What needs to be reported?

The policy fixes the exact scope – the practical list has four items. Time: a change to the completion date (an extension!), a longer break in work. Value: a material rise in the project's value – extra work, price rises: sum insured article. Content: a new trade, a change of technology, an extra site. Risk picture: anything that affects the basis of the risk assessment – for example, an operating part of a building joining what was a greenfield job. In a doubtful case, the one-minute question is cheaper than guessing.

When and how?

The golden rule: before the change takes effect – the extension before the policy expires, the new trade before it starts. The form is typically simple: a written notification with the contract reference and the details of the change; as your broker, I carry this administration through to the insurer's confirmation. On the premium side, the change typically brings a proportional adjustment – that's the predictable cost of cover that moves in step with reality.

What happens if it's missed?

The two typical scenarios: the loss happens after the policy has expired (in a slippage) – in which case there's no cover at all; or the loss strikes works whose value has grown, while the old sum insured stayed the same – in which case under-insurance's proportional settlement kicks in. Both are the most avoidable type of loss: not bad luck, just administration that didn't happen.

Building the routine

Notification works best when it's tied to an event and a named person: at the end of every contract amendment and every coordination meeting, one question – "has time, value or content changed?" – and one name who flags it. The parallel tasks on the contractual/tender side (updating the certificate for the client) are carried further in the modification article; the full life cycle: timing article.

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This article is for general information only and does not constitute an offer, or insurance or legal advice. The specific covers are determined by the insurers' terms and conditions in force at any given time; the section structure and the range of extensions vary by insurer.

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